Account & Payment Queries

Useful information for setting up an account and general billing enquiries.

How do I open a Company Account?

How can I find my ChargeNet account number?

I've been charged an idle fee, what is this for?

What if I don’t have a credit card?

Do you keep my credit card details safe?

Can I pay monthly?

I have a billing issue. Who should I speak to?

I didn’t purchase fobs but a charge has appeared on my credit card statement anyway.

Why are ChargeNet stations not free?

Can I use a Prezzy card to pay for my charging session?

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