Top FAQs
How to charge
Find useful tips and tricks to charging.
Where can I find a ChargeNet charging station?
Both the ChargeNet app and the ChargeNet website feature a map of New Zealand showing all our chargers, live availability and maintenance status. You can zoo...
Documentation
Frequently Asked Questions
Most common FAQs.
General enquiries
Common questions about ChargeNet and charging your EV.
How to charge
Find useful tips and tricks to charging.
Account/Charging costs
Useful information for setting up an account and general billing enquiries.
Activation Methods
Current available options.
Partner Billing
Current billing and rewards partners
Earning and Redeeming AA Smartfuel Discounts
Common questions about earning and redeeming AA Smartfuel discounts.
Useful Articles
Links to helpful articles within the ChargeNet website.
Location and time-specific queries
These concerns are location and time specific. Should you require further details, please get in touch with us via the form on our Contact page.