Top FAQs
How can I find a ChargeNet charging station?
ChargeNet app and website: You can find all our chargers, including live availability and maintenance, on the ChargeNet app and website. Zoom in or click on ...
How to charge
Find useful tips and tricks to charging.
Documentation
Can't find what you are looking for?
If you haven’t been able to find what you need on our site, please reach out to our customer care team. Urgent Help For urgent charging issues, please contac...
Frequently Asked Questions
Most common FAQs.
Automatic Start of Charge
ChargeNet offers two automatic start technologies - Autocharge and Plug & Charge. Both of these technologies allow for your EV to start charging automaticall...
ChargeNet App
We’re excited to introduce an enhanced EV charging experience with a fresh new version of the ChargeNet app, packed with innovative features to streamline yo...
How to charge
Find useful tips and tricks to charging.
General enquiries
Common questions about ChargeNet and charging your EV.
Account & Payment Queries
Useful information for setting up an account and general billing enquiries.
Partner Billing
Partner Billing is where your ChargeNet account billing is managed through your preferred billing partner.
Vehicle, Location and time-specific queries
These concerns are vehicle, location or time specific. Should you require further details, please get in touch with us via the form on our Contact page.
Useful Articles
Links to helpful articles within the ChargeNet website.