I've been charged an idle fee, what is this for?
Idle fees are designed to keep chargers available for everyone by encouraging drivers to move their vehicles promptly once charging is complete.
At select high-demand locations, such as the Grey Lynn (Giltrap Audi) EV rapid charger, a $1.00 per minute idle fee applies if your vehicle remains plugged in for more than 5 minutes after your charge has finished.
This helps reduce wait times and improves access for all EV drivers.
We recommend using the ChargeNet app to monitor your session in real time and receive notifications when charging is complete, so you can move your vehicle in a timely manner.