I've been charged an idle fee, what is this for?
We’ve introduced idle fees at the Grey Lynn (Giltrap Audi) EV rapid charger to ensure that more people have a chance to charge.
What this means for drivers is that if your vehicle is not moved within five minutes of the completion of your charge, an idle fee of $1.00 per minute is applied if the vehicle remains connected to the charger for 5 minutes or more after a session has ended.
Idle fees encourage drivers to move on as quickly as possible, thus reducing queueing and creating a better experience for all drivers. We recommend using the ChargeNet app, so you can monitor your session remotely.