Starting a charge

You can start a charge using:

• The ChargeNet app: Select the station on the map, once youve found the charge point you want to activate and tap Start charge

• Automatic charging: if your vehicle supports Autocharge or Plug & Charge, it will start automatically when you plug in. [Learn more](/support-hub/automatic-charging).

• An RFID fob: Swipe the RIFD on the charge to activate the charger. RFIDs are recommended as a backup, particularly in areas with poor mobile signal.

How do I start a charge on the app?

Plug-in Guidance
	Upon arrival at a site, plug in your car. The app will indicate when a plug is connected to a vehicle but not yet charging, making it easy for you to match the plug and begin your charging session. Please make sure to double-check that the station you are plugged into matches the one you initiate a charge on in the app
Pre-Plug Selection
	If you haven’t plugged in yet, start by selecting the plug on the app. We’ll provide a visual guide to show you which plug to use. For sites with multiple chargers, double-check the label on the charger to ensure you’re at the right one.

How do I start a charge with an RFID ?

1. Plug the cable into your vehicle first.

2. Tap your RFID fob on the reader on the charger (look for the RFID symbol).

3. The charger will beep and the session will begin.